Privacy Policy

 
JohnBeerens.com uses the collected data to provide its customers with the following services:
• When you place an order, we need your name, email address, shipping address, and payment information to process your order and keep you informed of its status.
• To make shopping at JohnBeerens.com as enjoyable as possible, we store your personal information and the details regarding your order and your use of our services, with your consent. This allows us to personalize the website.
• JohnBeerens.com publishes newsletters that anyone can subscribe to. If you subscribe to the newsletter or are already subscribed, we will use your email address to keep you informed about the website’s development and about special offers and promotions. If you no longer wish to receive these, you can unsubscribe on our website or contact us at beautycare@johnbeerens.com.
• Data on how our site is used and the feedback we receive from our visitors help us further develop and improve our site.
• If you decide to write a review, you can choose whether to include your name or other personal information. We’re interested in hearing our visitors’ opinions, but we reserve the right not to publish contributions that do not comply with our site terms and conditions.
• If you enter a promotion or contest, we will ask for your name, address, and email address. We use this information to carry out the promotion, announce the winner(s), and measure the response to our marketing campaigns.

Riverty
With “pay later,” you can receive your order first and then pay the invoice. The “pay later” option is facilitated by Riverty. Within a few business days after delivery, you’ll receive a digital invoice for your order; at that point, you’ll have a limited payment period. Riverty conducts a credit check when you finalize your order. In the unlikely event that you are not approved, you can find more information about this credit check under section 1.2. For privacy reasons, JohnBeerens.com has no insight into this credit check. You can find more information about Riverty on the page about paying after delivery.

JohnBeerens.com does not sell your personal information
JohnBeerens.com will not sell your personal data to third parties and will only make it available to third parties involved in fulfilling your order. Our employees and third parties we engage are required to respect the confidentiality of your data. You always have the right to request the deletion of the personal data you have provided.
 
Cookies
Cookies are small pieces of information stored on your computer by your browser. JohnBeerens.com uses cookies to recognize you on your next visit. Cookies allow us to collect information about how our services are used, so we can improve them and tailor them to our visitors’ preferences. Our cookies contain personally identifiable information. You can configure your browser so that you do not receive cookies while shopping at JohnBeerens.com.

Hotjar
Hotjar is a tool for customer feedback and web analytics. This website uses Hotjar to track mouse clicks, mouse movements, and scrolling behavior. Hotjar collects information about the pages you visit, the actions you take on those pages, your country of origin, and the device, operating system, and browser you use. Hotjar does not collect any personally identifiable information (PII) other than what you voluntarily enter on this website. Hotjar does not track your browsing behavior on websites that do not use Hotjar services.

Retention Periods
Unless otherwise stated above, we retain your personal data for as long as necessary to process your order, including warranty claims. After that, we retain the data for up to 3 years for the statistical purposes described. The data will then be deleted, unless there is a legal obligation requiring longer retention (such as the seven-year tax retention requirement for payment data).

Accessing and Updating Your Information
If you have any questions about our privacy policy or would like to access, modify, or delete your personal data, you can contact us at any time using the contact information below:

JohnBeerens.com
Poppelseweg 1-04
5051 PL Goirle
info@johnbeerens.com

+31 (0)13 530 2010

You may also submit a request to obtain a data export for data that we process with your consent, or provide a reasoned request to have us restrict our processing of your personal data. To prevent abuse, we will ask you to adequately identify yourself. If your request concerns access to personal data linked to a cookie, you must include a copy of the cookie in question. You can find this in your browser settings. If the data is incorrect, you can request that we correct or delete it.

Dutch Data Protection Authority
Of course, we’re happy to assist you if you have any complaints regarding the processing of your personal data. Under privacy laws, you also have the right to file a complaint with the Dutch Data Protection Authority regarding such processing of personal data. To do so, please contact theDutch Data Protection Authority.

If you have any questions, please contact Erik Holleman by email at erik.holleman@johnbeerens.com.